It reads your own site, holds a real conversation, captures the lead into your CRM, and refuses to quote a price, promise a ship date, confirm a safety rating or take an order. Those four refusals are enforced in code, not asked for in a prompt.
Most of the people reading your pages right now will leave without asking what they came to ask. This is what meets them instead — set up around your business, your pages and your opening hours, and changed without anyone touching your site again.
Price, lead time, compliance rating, taking an order. Checked in code on every outgoing message, after the model has written it.
Every plan gets its own assistant. The crawler reads your pages and staff upload the rest, and it answers only from that. Outside it, it asks a question rather than guessing.
Nothing converts at one message and 92.7% converts at seven. One question at a time, aimed squarely at getting there.
Every captured lead goes to your CRM as well as the inbox, so nobody rekeys a name and a phone number to work it.
The chat that opens on a product page is not the one that opens on support: greeting, buttons and routing follow the page it started on.
On a phone it offers a tap-to-call button that dials whatever number you choose: sales, support, a branch, a cell. Picked by what they asked for and who is open. Included, no phone software to buy.
Email and phone by pattern as they are typed, then name, company and what they actually need at the end of the chat.
It never implies someone is standing by at 11pm. It says the team is closed, takes the details, and says when the call is coming.
Three moving parts. The third is the one nobody else has.
The crawler is seeded from your sitemap and finished by following links. Staff upload anything that never made it onto a page — spec sheets, price-free product notes, policies.
One question at a time, two or three sentences, working towards the name, the company, a number to call and what they actually need. Never a wall of text.
Every finished reply is checked before it is sent. A reply that breaks a rule is rewritten into a handoff, and both versions are kept so you can see what happened.
A model told never to quote a price will still quote one when a visitor pushes and the page it read has a number on it. So the check happens to the finished sentence.
No quote, no estimate, no confirmed discount. It offers a quote from the team.
No ship date, no delivery window. Availability is the team's to confirm.
No NFPA, OSHA, FDA, NRC or STC figure stated as fact. It offers the spec sheet.
No order taken, no payment details, no purchase order accepted.
11 must-block and 6 must-pass cases run against the guard before anything ships. It has to exit clean or the build does not go out.
